Privacy Policy

Updated: 9th November 2015

This following document sets forth the Privacy Policy for PoolStat (by Brella Tech Pty Ltd) website, www.poolstat.net.au and associated mobile applications.

Overview

Brella Tech Pty Ltd ("The Company") is committed to providing you with the best possible customer service experience. The Company is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

The Company provides various services to sporting organisations including national governing bodies, state federations, associations, leagues and clubs ("Organisations”) to assist those Organisations to administer their sports. The services we provide to Organisations may include:

The collection of information about you by the Organisation, for example when you register as a member of a Organisation or participate in an event held by an Organisation, and the use and disclosure of that information is governed by the privacy policies of the relevant Organisation. The Company does not use information collected by Organisations other than in providing services to the Organisations. However, when you visit websites that we host for Organisations, The Company does collect certain de-identified or anonymous information about your computer, device, and browser, including potentially your IP address, browser type, and other software or hardware information, and if you access those websites from a mobile or other device, we may collect a unique device identifier assigned to that device, geolocation data, or other transactional information from that device. The Company uses that information as if your access to those websites was a Company Service provided to you. See below for details on how we use that information.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Company customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

The Company collects the personal information needed to provide Company Services and for our business operations. If you choose not to provide certain personal information to us, we may not be able to provide you with the services you require. The following are the main types of personal information collected by Company and the main purposes for which they are collected.

Registration Information is the information you provide to Company in the course of registering for or acquiring a Company Service, for example, to create an account, become a subscriber, make a support inquiry, become an advertiser, receive a newsletter, or subscribe to a newsfeed. Registration Information may include, for example, name, delivery or postal address, email address, gender and birthday, phone number. It includes additional information which you provide to The Company in the course of that relationship.

Information from third party Social Media. If you access or log-in to a Company Service through a third party social media service or connect a Company Service to a third party social media service, the information we collect may also include your user ID and/or user name associated with that social media service, any information or content you have permitted the third party social media service to share with us, such as your profile picture, email address, followers or friends lists, and any information you have disclosed in connection with that social media service. We do not collect your passwords other than in relation to our own services. When you access the Company Services through third party social media services or when you connect a Company Service to third party social media services, you are authorizing Company to collect, store use and disclose such information and content in accordance with this Privacy Policy.

Activity Information – cookies and other technologies. When you access and interact with the Company Services, we may collect certain information about those visits. For example, in order to permit your connection to the Company Services, our servers receive and record information about your computer, device, and browser, including potentially your IP address, browser type, and other software or hardware information. If you access the Company Services from a mobile or other device, we may collect a unique device identifier assigned to that device, geolocation data, or other transactional information from that device.

Cookies and other tracking technologies (such as browser cookies and local storage, pixel beacons, and Adobe Flash technology including cookies) are comprised of small bits of data or code that often include a de-identified or anonymous unique identifier. Websites, apps and other services send this data to your browser when you first request a web page and then store the data on your computer so that such websites, apps and other services can access information when you make subsequent requests for pages from that service. These technologies may also be used to collect and store information such as pages you have visited, content you have viewed, search queries you have run and advertisements you have viewed in relation to your usage of the Company Services and other websites you have visited.

Third parties that support the Company Services by serving advertisements or providing services, such as allowing you to share content or tracking aggregate Company Services usage statistics, may also use these technologies to collect similar information. Company does not control these third-party technologies and their use is governed by the privacy policies of those third parties using such technologies.

Most browsers are initially set to accept cookies, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information. Users can manage the use of Flash technologies, with the Flash management tools available at Adobe’s website. Please note that by blocking any or all cookies you may not have access to certain features, content or personalization available through the Company Services.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices. Changes to this Privacy Policy.

The Company reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Sharing of your personal information

We may occasionally hire third parties to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or subscriber email services. Those entities will be permitted to obtain only the personal information they need to deliver the service. The Company takes reasonable steps to ensure that these entities are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Protection of your information

Company uses commercially reasonable administrative, technical, personnel and physical measures to safeguard information in its possession against loss, theft and unauthorized use, disclosure or modification. However, no one can guarantee the complete safety of your information.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Company the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Data Retention

The Company will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law. Remember that even after you no longer participate in Organisations subscribing to this service, or you are a member of an Organisation that no longer subscribes to the services provided by the Company, some your information may remain viewable in some circumstances where historical competition information is available.. Because of the nature of caching technology, your information may not be instantly inaccessible to others. We may also retain backup information related to your account on our servers for some time after cancelation for fraud detection or to comply with applicable law or our internal security or other policies. We do not always completely remove or delete all of your information for a number of reasons including due to technical and systems constraints, contractual, financial or legal requirements.

Sensitive Information

We ask that you not send us, and you not disclose, any sensitive personal information (such as information related to racial or ethnic origin, religion or other beliefs, health, criminal background or trade union membership) on or through the Company Services or otherwise. If, contrary to this request, you do provide any sensitive information, in doing so you consent to us collecting and handling that information in accordance with this Privacy Policy.

Contacting us

The Company welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: (0408) 773 578

Post: Attn: Privacy Policy,
Brella Tech Pty Ltd,
48 Edgerton Drive,
Plainland, QLD 4341,
AUSTRALIA

E-mail: privacy-policy@poolstat.net.au